AI customer experience
SMART CX-I — AI-powered customer experience for smarter sales interactions
AI-powered customer experience for smarter sales interactions.
Product
We make smart solutions smarter.
An AI customer experience platform built on self-learning systems, tailoring every conversation to the customer in front of you — on every channel.
One workspace for every channel and every agent.
Mission
Why choose us.
We're on a mission to make solutions smarter — building intelligence into every interaction, surfacing the data that explains your customers, and acting on it while it still matters.
Many
reasons to choose us
- Lower customer acquisition cost
- AI-driven real-time sales
- Personalised customer journeys
- Higher customer satisfaction
- Lower cost to serve
- 24/7 support
- & more…
Why it matters
The case for AI customer experience, in numbers.
60%
of customers say long holds and wait times are the most frustrating part of a conversation.
Zendesk CX Trends(opens in a new tab)#1
priority for the coming year, business leaders say, is delivering a simplified customer experience.
McKinsey & Company(opens in a new tab)80%
of companies plan to increase their level of investment in customer experience.
CX Trends 2024(opens in a new tab)
Pricing plan
No hidden charges. 24/7 support.
Personal Experience
S-Interact
$0.90/ hour
A complete inbound package for smart customer experience.
- Unique interactionsincluded
- Generative responsesnot included
- Incoming conversationsincluded
- Outgoing conversationsnot included
- Customised CRM portalincluded
Agent Interaction
I-Assist
$1.90/ hour
AI-powered customer service across every channel.
- Unique interactionsincluded
- Generative responsesincluded
- Incoming conversationsincluded
- Outgoing conversationsincluded
- Customised CRM portalincluded
Enterprise Business
Relative
Custom
An end-to-end experience platform, shaped around how your business already works.
- Unique interactionsincluded
- Generative responsesincluded
- Incoming conversationsincluded
- Outgoing conversationsincluded
- Customised CRM portalincluded
Ready to chat? We're a click away.
Book a demo and we'll show you what SMART CX-I can do with your conversations.